Continuous Care Beyond the Clinic

SleepEz's Remote Therapeutic Monitoring (RTM) program represents the future of sleep medicine, providing continuous care and support between office visits. Using advanced technology and a dedicated care team, we monitor your therapy data in real-time, identify potential issues before they become problems, and provide personalized interventions to ensure optimal treatment outcomes.

Our RTM program is designed to bridge the gap between clinical visits, offering ongoing support and guidance throughout your sleep therapy journey. By combining technology with human expertise, we create a comprehensive care experience that improves therapy adherence, enhances treatment effectiveness, and ultimately leads to better sleep and improved health.

Whether you're using CPAP therapy, an oral appliance, or another treatment modality, our remote monitoring program can help you achieve the best possible results from your sleep therapy.

Remote therapeutic monitoring

How Remote Monitoring Works

A seamless process for continuous care and support

1

Device Connection

Your sleep therapy device is connected to our secure platform, allowing for automatic data transmission. This connection is established during your initial setup and requires no technical expertise on your part.

2

Data Collection & Analysis

Your therapy data is securely transmitted to our platform, where advanced algorithms analyze usage patterns, therapy effectiveness, and potential issues. This analysis happens automatically, providing continuous insights.

3

Expert Review

Our team of sleep specialists reviews your data regularly, identifying trends, concerns, and opportunities for improvement. This human oversight ensures that the nuances of your therapy are properly understood and addressed.

4

Personalized Interventions

Based on your data and expert review, we provide personalized interventions when needed. These may include therapy adjustments, educational resources, troubleshooting assistance, or coaching to improve adherence and outcomes.

Benefits of Remote Monitoring

Why continuous care makes a difference

Improved Therapy Adherence

Studies show that patients enrolled in remote monitoring programs have 22% higher therapy adherence rates, leading to better treatment outcomes and health benefits.

Early Problem Detection

Identify and address issues before they impact your therapy, preventing treatment interruptions and maintaining consistent care.

Optimized Therapy Settings

Remote adjustments to your therapy settings ensure you're always receiving the most effective treatment without unnecessary office visits.

Continuous Expert Support

Access to sleep specialists and respiratory therapists who can provide guidance, answer questions, and offer solutions to challenges.

Better Health Outcomes

Consistent, effective therapy leads to improved sleep quality, reduced cardiovascular risk, better glucose control, and enhanced quality of life.

Convenience & Time Savings

Fewer in-person appointments needed, with many issues resolved remotely through our secure platform and dedicated care team.

Our RTM Platform

SleepEz's proprietary remote monitoring platform combines cutting-edge technology with user-friendly design to create a seamless experience for both patients and providers. Our platform features:

Enterprise-Grade Security

HIPAA-compliant, SOC 2 Type II certified infrastructure with end-to-end encryption to protect your sensitive health data.

Multi-Device Compatibility

Works with all major CPAP brands (ResMed, Philips Respironics, Fisher & Paykel), oral appliance monitoring systems, and other sleep therapy devices.

AI-Powered Analytics

Advanced algorithms that identify patterns, predict potential issues, and recommend personalized interventions to optimize therapy.

Care Team Dashboard

Comprehensive view for our sleep specialists to monitor your therapy, track progress, and coordinate interventions when needed.

EHR Integration

Seamless integration with electronic health record systems ensures your care team has access to complete, up-to-date information.

Remote therapeutic monitoring platform

The Patient Experience

How remote monitoring enhances your therapy journey

Patient Portal & Mobile App

Access your therapy data, track progress, and communicate with your care team through our user-friendly portal and mobile app. Features include:

  • Real-time therapy data visualization
  • Progress tracking and goal setting
  • Secure messaging with your care team
  • Educational resources and tutorials
  • Appointment scheduling and reminders
  • Supply reordering and tracking

Personalized Communication

Receive tailored communications based on your preferences and needs:

  • Automated alerts for therapy issues
  • Coaching messages to improve adherence
  • Educational content relevant to your therapy
  • Congratulatory messages for reaching milestones
  • Reminders for maintenance and supplies
  • Follow-up prompts after interventions

Choose your preferred communication channels: app notifications, text messages, emails, or phone calls.

Care Team Support

Our dedicated care team includes sleep specialists, respiratory therapists, and patient care coordinators who work together to support your therapy:

  • Regular data review and assessment
  • Proactive outreach for identified issues
  • Responsive support for patient-initiated concerns
  • Coordination with your healthcare providers
  • Personalized coaching and education
  • Technical troubleshooting assistance

Remote Adjustments & Interventions

Many therapy adjustments can be made remotely, saving you time and ensuring optimal treatment:

  • CPAP pressure adjustments
  • Comfort feature modifications
  • Mask fit troubleshooting
  • Therapy mode changes
  • Alarm and alert settings
  • Humidification and temperature settings

When in-person attention is needed, we'll coordinate with local providers or schedule appointments at our facilities.

What We Monitor

Comprehensive data tracking for optimal therapy management

CPAP Therapy Metrics

  • Usage hours and patterns
  • Residual AHI (apnea-hypopnea index)
  • Mask leak rates
  • Pressure delivery and variations
  • Breathing flow limitations
  • Periodic breathing episodes
  • Device errors and alerts

Oral Appliance Metrics

  • Usage duration and consistency
  • Jaw position and adjustments
  • Oxygen saturation levels
  • Snoring frequency and intensity
  • Sleep position correlation
  • Comfort and side effect reports
  • Treatment effectiveness indicators

Patient-Reported Outcomes

  • Subjective sleep quality
  • Daytime sleepiness levels
  • Therapy comfort and satisfaction
  • Side effect experiences
  • Mood and energy levels
  • Quality of life indicators
  • Treatment adherence barriers

Advanced Sleep Metrics

  • Sleep stage distribution
  • Sleep fragmentation patterns
  • Respiratory effort related arousals
  • Central sleep apnea events
  • Sleep position analysis
  • Circadian rhythm indicators
  • Sleep efficiency calculations

Health Integration Data

  • Heart rate and variability
  • Blood pressure trends
  • Weight changes
  • Activity and exercise levels
  • Medication adherence
  • Glucose levels (for diabetic patients)
  • Relevant health events

Equipment & Supply Status

  • Device performance metrics
  • Filter replacement needs
  • Mask component wear indicators
  • Humidifier usage and maintenance
  • Battery performance (for travel CPAPs)
  • Cleaning frequency and effectiveness
  • Supply reorder eligibility

Personalized Interventions

How we help you overcome challenges and optimize therapy

Remote adjustments to your therapy settings to improve comfort and effectiveness:

  • CPAP Pressure Modifications: Fine-tuning pressure settings to address residual events or comfort issues
  • Comfort Feature Adjustments: Optimizing ramp time, pressure relief, and humidity settings
  • Therapy Mode Changes: Switching between CPAP, APAP, or BiPAP modes as needed
  • Alarm Threshold Updates: Customizing alert settings based on your specific needs
  • Oral Appliance Titration: Guidance on adjusting oral appliance settings for optimal effectiveness

Assistance with resolving common therapy issues:

  • Mask Leak Resolution: Guidance on adjusting mask fit, strap tension, or recommending alternative mask styles
  • Device Error Troubleshooting: Remote diagnostics and solutions for equipment malfunctions
  • Comfort Issue Resolution: Addressing dryness, pressure discomfort, or noise concerns
  • Data Transmission Problems: Ensuring continuous connectivity for monitoring
  • Equipment Maintenance: Instructions for proper cleaning and maintenance procedures

Targeted education to improve understanding and adherence:

  • Personalized Learning Modules: Custom educational content based on your specific therapy challenges
  • Video Tutorials: Visual guides for equipment use, maintenance, and troubleshooting
  • Health Impact Education: Information about the benefits of consistent therapy and risks of untreated sleep apnea
  • Technique Improvement: Guidance on mask fitting, cleaning procedures, and device operation
  • FAQ Resources: Answers to common questions specific to your therapy type and challenges

Motivational support and behavioral strategies to improve therapy adherence:

  • Adherence Coaching: Personalized strategies to overcome barriers to consistent therapy use
  • Goal Setting: Collaborative establishment of achievable therapy usage targets
  • Progress Tracking: Regular updates on adherence improvements and health outcomes
  • Habit Formation: Techniques to integrate therapy into your nightly routine
  • Motivational Interviewing: Conversations designed to enhance internal motivation for therapy
  • Positive Reinforcement: Recognition and celebration of therapy milestones and achievements

Proactive management of equipment needs and replacements:

  • Supply Replacement: Timely provision of replacement masks, tubing, filters, and other components
  • Alternative Equipment: Recommendations for different mask styles or device features based on your experience
  • Technology Upgrades: Information about newer devices or features that might benefit your therapy
  • Accessory Suggestions: Recommendations for helpful additions like hose lifts, mask liners, or travel accessories
  • Insurance Coordination: Assistance with insurance requirements for equipment replacement

Coordination of additional clinical support when needed:

  • Telehealth Consultations: Scheduling virtual appointments with sleep specialists for complex issues
  • In-Person Visits: Arranging face-to-face appointments when hands-on assistance is required
  • Provider Communication: Sharing relevant data with your primary care physician or other specialists
  • Therapy Reassessment: Initiating comprehensive therapy reviews when current approach isn't optimal
  • Alternative Treatment Exploration: Discussion of different treatment options if current therapy isn't successful

Remote Monitoring Programs

Flexible options to meet your needs and preferences

Essential Monitoring

$29 /month
  • Basic data monitoring
  • Weekly data review
  • Monthly progress reports
  • Email support
  • Remote troubleshooting
  • Basic patient portal access
  • Proactive interventions
  • Advanced analytics
  • Priority support

Advanced Monitoring

Most Popular
$49 /month
  • Comprehensive data monitoring
  • Daily data review
  • Weekly progress reports
  • Email and phone support
  • Remote troubleshooting
  • Full patient portal access
  • Proactive interventions
  • Advanced analytics
  • Priority support

Premium Monitoring

$79 /month
  • Elite data monitoring
  • Real-time data review
  • Daily progress reports
  • 24/7 support access
  • Enhanced troubleshooting
  • Premium patient portal
  • Personalized interventions
  • Predictive analytics
  • Priority support

Insurance Coverage

Many insurance plans, including Medicare and private insurers, cover remote therapeutic monitoring services. Coverage varies by plan and may require specific documentation of medical necessity. SleepEz will verify your insurance benefits before enrollment and inform you of any potential out-of-pocket costs.

For patients with qualifying conditions, remote monitoring may be fully covered. We also offer affordable self-pay options and flexible payment plans for those without insurance coverage.

Patient Success Stories

Real experiences with our remote monitoring program

Frequently Asked Questions

Common questions about remote monitoring

Yes, protecting your privacy and data security is our top priority. SleepEz’s remote monitoring platform uses industry-standard encryption to keep your information safe during transmission. Our systems are regularly tested and monitored to ensure strong security protections are in place.

Your data is only accessible to authorized members of your care team and is never sold or shared with third parties for marketing purposes. You remain in control of your data and can request details about how it’s used at any time.

Most modern CPAP devices have built-in cellular or Wi-Fi connectivity that automatically transmits therapy data to secure servers. For these devices, no additional equipment or setup is typically required beyond the initial connection configuration, which our team will help you complete.

For devices without built-in connectivity, we provide small data transmission modules that connect to your device and send information via cellular networks. Some oral appliances use companion smartphone apps that collect and transmit data when the device is within Bluetooth range.

Our team will ensure your device is properly connected during enrollment and will troubleshoot any connectivity issues that arise during your participation in the program.

Most modern CPAP devices with built-in cellular connectivity will continue to transmit data regardless of your location, as long as cellular service is available. For Wi-Fi connected devices, you'll need to connect to available networks when traveling.

If you're traveling to areas without connectivity or using a device that stores data locally, the information will be uploaded once connectivity is restored. Your device continues to record therapy data even when not connected, ensuring no information is lost.

For extended trips without connectivity, we can provide guidance on manually downloading and sharing your therapy data, or temporarily switch to a travel-friendly monitoring approach. Our goal is to maintain continuous monitoring regardless of your location or travel schedule.

Our response time depends on the urgency of the issue and your monitoring program level:

  • Critical Issues: For serious therapy disruptions or safety concerns, we aim to respond within 1-4 hours during business hours, regardless of your program level.
  • Significant Issues: For problems affecting therapy quality or comfort, Advanced and Premium members receive responses within 24 hours, while Essential members receive responses within 48 hours.
  • Routine Matters: For general questions or minor adjustments, response times range from 24-72 hours depending on your program level.

Premium members have access to 24/7 support for urgent issues. Our system also features automated alerts for critical problems, ensuring rapid attention to serious therapy disruptions regardless of when they occur.

Many insurance plans, including Medicare and private insurers, now cover remote therapeutic monitoring services for sleep therapy. Coverage typically depends on:

  • Medical Necessity: Documentation that remote monitoring is necessary for effective treatment
  • Qualifying Conditions: Specific diagnosis codes that indicate the need for ongoing monitoring
  • Provider Credentials: Services must be ordered and overseen by qualified healthcare providers
  • Program Structure: The monitoring program must meet specific requirements for data collection and clinical interventions

SleepEz will verify your insurance benefits before enrollment and provide a clear explanation of any potential out-of-pocket costs. For patients without coverage, we offer affordable self-pay rates and flexible payment options to ensure access to this valuable service.

Ready to Optimize Your Sleep Therapy?

Enroll in our remote monitoring program today and experience the benefits of continuous care and support.