Contact Us

Healthcare providers can refer patients to SleepEz through several methods:

• Provider Portal: Log in to your provider account at Provider Login and use the e-referral system
• EHR Integration: If your EHR system is integrated with SleepEz, you can send referrals directly from your EHR
• Phone: Call our provider hotline at (833)-297-5337
• Email: Email us intake@sleepezcare.com

For new providers who haven't established a relationship with SleepEz yet, please contact our Provider Relations team to set up your account and discuss integration options.

For technical support with your CPAP device or other sleep equipment:

1. Call our 24/7 technical support line at (833)-297-5337
2. Email intake@sleepezcare.com with details of your issue
3. Use the live chat feature on our website or in the SleepEz mobile app
4. Submit a technical support request through your patient portal

When contacting technical support, please have your device model, serial number, and a description of the issue ready. For troubleshooting assistance, our support team may ask you to perform specific steps or provide photos of your equipment.

You can update your contact information and insurance details in several ways:

• Phone: Call patient support at (833)-297-5337
• Email: Send your updated information to intake@sleepezcare.com (please do not include sensitive information like social security numbers in email)
• Mail: Send written updates to our headquarters address

For insurance updates, please include your member ID, group number, and effective date of the new insurance. If you've recently changed insurance, we recommend contacting us as soon as possible to ensure continuous coverage for your sleep therapy services and supplies.